Frequently asked questions

Color Correction

What is a Color Correction Service?


We qualify a color service as Color Correction in these scenarios: -Hair color is lightened or darkened more than 2 levels. -Three or more color processing steps are required for end result.




Why do you require a consultation prior to scheduling my color corrective service?


When a major change is desired we prefer a consultation appointment is made prior to scheduling a service. The best way to develop a plan and pricing is to see your hair in person. During this 15 minute appointment we will also discuss alternate options for you and possibly test strand your hair to get a better idea of achievable results. We can also decide what level of stylist is the best fit for your process.




How do you charge for color correction?


We charge by the hour for color correction. We schedule a base time of 2.5 hours then charge in 15 minute increments. During your consultation we wil give you our best estimate of time to achieve your goal. It is important to note that hair can sometimes provide unecpected results causing adjustments to the service time or plan. Color Corrective services are considered "all inclusive" meaning the price includes all steps and treatments throughout the service.




Why is Fantasy Color in the same category as Color Correction?


To achieve fantasy color hair typically has to be pre-lightened considerably before we apply the end result tone. It typically takes multiple lightening processes to achieve and requires treatments to maintain the hair's health. For this reason the service is similar to color correction.




How do you determine the type of correction I will need?


We consider color correction to be "hair surgery" and during your consultation will categorize your process as either mild, medium or major to achieve your goal color. This is an easy way for us to communicate how much work/time/appointments are required for your hair.




Why do you require a deposit for color correction?


We require a 50% deposit paid at the time of booking to reserve your color correction appointmemt. We are scheduling out a considerable amount of time for this type of service and last minute cancellations result in a loss of income to our stylists. The deposit ensures you are committed to the process. Deposits are non-refundable under 48 hours to the appointment. Deposits are 100% refundable 48 hours before the scheduled appointment.




Will I achieve my goal hair color in one appointment?


It depends on the health of your hair and how many steps are involved in your process. Our intention is to maintain the integrity of your hair through every step of your color correction service. Thereforee it may require multiple appointments to achieve your goal and keep your hair healthy.




Once I achieve my goal what can I do to maintain it?


Follow the advice of your stylist. The proper hair care products are a must to maintain your color and the health of your hair. Follow up services may be required to maintain the tone of your color.





General

Where is Posh Salon located?


We are located at 309 Main Street in Grand Junction, Colorado.




Where should I park?


Parking on Colorado Ave is all 10 hour parking, and a lot cheaper than the 4 hour parking. There is also a parking garage located on Rood Avenue between 4th and 5th street. Parking is free after 4pm on weekdays and on weekends and holidays.




What forms of payment do you accept?


We accept cash, local check and all major credit cards.




What if I need to cancel my appointment?


No problem! We just ask for 24 hours notice to cancel or reschedule any appointments to avoid a cancellation fee.




What if I'm late to my appointment?


We pride ourselves on providing service to all our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly service you. We will accomodate you if we can, but your service provider may need to reschedule your appointmemt if you are more than 15 minutes late to ensure they have enough time to complete your service to our standards before the next client arrives. In the event we must reschedule, 50% of the booked service charge may be added to the total of your next service.




Why do your stylists charge different prices?


To ensure the growth and career developmemt of our team, we have a level system. All of the menu prices are starting at the listed price. The listed prices are level one sytlists. Price levels are an additional $5 increase per level. Each member of the Posh team is highly trained, licensed, and certified. The higher levels have reached higher goals, received more continuing education hours, and are usually pre-booked several weeks in advance. Prices may also vary based on the client's thickness and length of hair - to cover time and product usage. Our promise to you as our guest is that we will ALWAYS discuss the cost before we start creating, no matter what. We want to accomidate any beauty budget, and will never start your service without going over everything first. Please feel free to ask exact prices and request levels when scheduling. Prices are subject to change without notice.




Can I bring my child to my appointment?


We love children, of all ages. To ensure their safety and a relaxing experience for all our clients, we ask that your children visit us at Posh only when they have an appointment and are accompanied by an adult.




What is your return policy?


You can exchange product purchases up to 15 days after the purchase date with a receipt. Boutique items may be exchanged or returned for in-store credit within 30 days of purchase with tags attached and recepit. We do not offer refunds or cash back on gift card purchases.




Do you guarantee your services?


YES! If you are unhappy with a service please contact us within 5 days of your appointment. We will gladly fix anything you aren't satisfied with complementary, although we do not offer refunds.




How do i choose the right treatments and products?


We offer complimentary consultations, and can make recommemdations to fit your wants and needs. We are always available to answer your questions.




What can I expect from my service provider during my salon visit?


Your service provider will consult with you prior to the service to find out your goals and prefrences, and can make recommendations if appropriate. She or he will let you know what to expect and will find out if you have any special needs or concerns.




How does the tipping process work? What is normal?


Our prices do not include gratuities for service providers. Tipping is optional, but if the service meets or exceeds your expectations it is definitely appreciated. The industry standard is 15-20% of your total service fee.




What is your cancelation policy?


Providing outstanding service is the core of our business. Because salon services are reserved especially for you, we ask that you notify us 24 hours in advance to change or cancel appointments without penalty. Without a 24 hour notice, we will charge a fee of 50% of the price of the cancelled service, and 100% of the service in the event of a "no-show." We thank you in advance for your cooperation and understanding.




What if I have lost my gift card?


Your giftcard is considered the same as cash. It is necessary to keep track of this valuable property.




I have a difficult time explaining the way I want my hair and always leave salons a bit disappointed. What can I do?


We suggest bringing serveral pictures that best illustrate the style and look that you want. It may take several pictures to get the point across but that's okay. Making sure that we maintain clear communication will almost always result in a positive salon experience.





Bridal

Can I recieve my services on-site on the day of my wedding?


Absolutely! Our stylist will be happy to travel to you on the day of your wedding. You'll want to inquire about "The On-Site Bride". This package includes a $100 per stylist travel fee and mileage cost for any events 20 miles or more away from Posh Salon.




How early do I need to book?


We encourage you to book as early as possible - wheather that is a year in advance, or a couple months. We will do whatever we can to fulfill your needs, but we can accomodate you best when we have plenty of time before the big day! No amount of advance notice is too much, but rather it is that extra assurance that you will be our priority for your wedding day. We do ask that you try and book at least 30 days in advance.




What are my payment options?


We ask that you pay a 50% deposit to hold your bridal services, and we can accept the balance at any time on or before the day of your wedding. If you find yourself needing to cancel your services, you may do so for a full refund of the deposit amount when canceling at least 14 days in advance. Guests canceling after this point will not receive a deposit refund.




Is there anything I need to know for when I come in to receive swervices on the day of my wedding?


On the day of the wedding, all guests should arrive wearing a button-up or very wide necked shirt. Please wash and dry your hair the night before the appointment. Unless otherwise scheduled, stylists do not allot time for a shampoo/blow-dry. Please arrive with a clean, bare face if you will be receiving a make-up application. Be sure to arrive 10 minutes early to allow for check-in time. We don't want anyone to feel rushed or receive a shortened service!




I'm starting to plan for my wedding. What services can I receive from Posh Salon to prepare for my big day?


Posh Salon offers an array of services in a variety of Bridal Packages. We offer hair, make-up, nails, and wax services for you and your bridesmaids. You can even add lash extensions, airbrush tans or pedicures to complete your day of look.





Color

What is "Sombre"?


A cousin to the ombre, "sombre" is a brighter and lighter verson of ombre on all levels. Highlights frame the face and feather off the root for a softer, more seamless blend from dark to light. Sombre blends together higher up the hair strand starting with subtle, soft highlights that blend into the darker base, and gradually melt into lighter ends.




What is "Ombre"?


Ombre has quickly become an extremely popular hair trend, and it looks like it is here to stay! Ombre is when a darker shade at the base seamlessly transitions to a lighter color at the ends of the hair. This transition usually begins about halfway throught the hair and has little to no highlight at the root. The desired goal is a natural look and low maintenance, and can be either very bold or very subtle. This look can be achieved through balayage or with foils, and price varies from $75-$150




What are "babylights"?


The concept of babylighting is the creation of super fine highlights that disappear into the hair resulting in soft, multi-dimensional color. Not every quests loves the rooty look achieved with balayage, and babylights are perfect for those who prefer subtle, sun-kissed highlights that melt naturally into the base, much like the natural highlights you had as a kid. This look is typically achieved using many tiny section foils, though this does take longerand ranges from $120-$200




What will color melting do for my hair?


Color melting is a technique used to transition, or "melt". one shade of color into another. For optimum color melting, your stylist will generally select three colors in the same color family which will overlap each other to create a perfectly blended look, making it difficult to tell where the colors begin or end going from dark to light or light to dark. Pricing varies from $90-$150 depending on the amount of colors desired amd the amount of hair you have.




From Ombre to Sombre, baby lights to balayage, how do I know what's right for me?


The first question when changing your look is "What do I want my hair to look like?" During your complimentary color consultation, talk to your colorist, bring pictures of looks you like, and discuss your hair color history. Knowing what you've had done to your hair in the past and asking about maintenance will help you and your service provider find the technique and look that will be best for you and your hair.




What will foiling do for my hair?


Foiling is a very traditional way to achieve highlights and dimension in your hair. Small sections of hair are placed in a foil to seperate it from the remaining hair. There are many options with foils, from the most subtle highlights to big, boild panels. You can add a little or a lot depending on the effect you are trying to achieve. Price typically varies from $75 to $150. See your colorist for a consultation to determine if foils are the right option for you.




What will a Balayage do for my hair?


The term "balayage" refers to a french hair color technique that means "to sweep". It is a freehand painting technique that can be used to create many different results. It can add dimension to darker shades of hair, used for blonding or highlighting, or even create looks like the ever popular Ombre. Balayage is the latest way to create dimension in the hair similar to foils or highlighting while allowing the stylist maximum freedom to place highlights wherever they are needed. The benefits of Balayage include beautiful, dimensional color without any harsh lines or "grow-out". This is a very advance technique and a specialty to many of our stylists. The cost of a Balayage service typically ranges from $100 to $200 depending on the length and density of your hair as well as the desired effect. A balayage can be time consuming, and may take anywhere from 1-4 hours.




How long will my color last?


Maximum results in color protection require a color care regimen, including the hair care products you use after color. Our shampoos are formulated to lock in ad preserve your color while gently, yet effectively cleaning and conditioning your hair. We cannot guarantee maximum results when using products other than those offered at Posh.





Nails

What's the difference between Acrylics and Hard Gels?


Both acrylics and hard gels can be made to match the shape of your nail, or extend it. We only offer Hard Gel at Posh, all of our nail techs are drill certified and highly trained in all aspects of nail care. Gel nails have a more natural look with a glossy finishi. Unlike acrylics, if the nails are prepped properly, there is no damage to the nail bed. We sculpt all of our enhancements so each set is custom to our client, no tips are used in our full sets. This prevents the nails from breaking and looking to bulky. Some of the advantages of hard gel vs. acrylic are * Natural, glossy, freshly-manicured look * Lasts for over 4 weeks, depending on how you care for your enhancements * Cures in seconds under the LED light * More flexible than acrylic nails * Easier to remove * Odor free, unlike acrylic Check out our Blog for more info on this topic!





Lashes

Whats the difference between Classic Lashes and Volume Lashes?


CLASSIC Lashes - A method where 1 lash extension is glued to 1 natural lash. This method is also known as 1 to 1. Classic lashes are perect for clients who already have a lot of lashes, but want to add more length. Classic lashes look more natural. VOLUME Lashes - (3D) lashes - Multiple lashes are applied to one single natural eyelash individually isolating one natural eyelash at a time using very thin lashes. This method is also know as Russian volume. Volume lashes are lighter, fluffier and give the client a fuller look. Volume lashes are perfect for clients who don't have a lot of lashes, have sparse lashes, bald spots or just want a more dramatic look.




How do I maintain my lash extensions?


1. Keep your lashes clean Cleaning your extensions daily with our oil free lash shampoo is critical to the longevity of your lashes between appointments. Ask your lash artist for more information on all of our home care lash products we offer in salon! 2. Stay AWAY from any products that contain oil Lotions, makeup remover, makeups and cleanser that are oil-based are a big "no no" for your extensions. The oil breaks down the bonds in your lash extensions causing retention issues. 3. Wear NO mascara (or very little) The beauty of lash extensions is having dark, long full lashes without using mascara. We understand some of you may want to use mascara and thats okay. AS LONG as you are only using mascara made for lash extensions. Yes we offer this and extension safe eye liner in salon as well. 4. Avoid Over exposure to moisture You should avoid water and activities that cause you to sweat for atleast 24 hours after your lash appointment. Excessive moisture isn't good for your lashes, although swimming and washing your face is fine as long as you are drying and brushing your lashes afterwards. 5. Maintain Lash Fills Regularly We recommend coming in every 2 weeks for your fills. Going longer then 2 weeks takes more time and in turn cost more. Lash extensions do require matience so please take this into consideration before booking a full set.




Can you be allergic to eyelash extentions?


Individual gas molecules of cyanoacrylate leave the adhesive and can cause red puffy eyes and make the sclera (the white part of your eye) red and itchy. ... Lash extensions can contribute to the symptoms of the seasonal allergies when you already have very sensitive, irritated eyes. Cleaning your lashes daily can help with your allergies. Please let your Lash Artist know if you have a reaction, sensitive eyes or allergies prior to starting your service.




How long does an allergic reaction from lash extensions typically last?


Clients who develop an allergic reaction to their eyelash extension adhesives will typically experience swelling and itching of the eyelids. These usually show up within the first 3 days (72 hours) of completion of a lash service. If you have had any prior allergies to lash extensions, we will do a test patch to see if you will be allergic to our adhesive before starting your service. This is for your saftey.





Airbrush Tanning

I've booked an airbrush tan, now what?


You will want to arrive for your appointment with no deoderant and no lotions or oils on your skin. We do recommend exfoliation prior to your tanning appointment. If you have booked a tan last minute and didn't have a chance to shower first, we offer exfoliating mits for $5 to use prior to your tan. Just ask your tan artist before you start! Be sure to shave or wax atleast 24 hours prior to your tan. Loose, dark clothing are best to wear after your tan.




Airbrush Tan After Care Instructions


Refrain from showering as long as possible, ideally 24 hours. As with all DHA products, sunless color begins showing development approximately 4 hours post application and continues to darken for up to 24 hours. Rinse tan with warm water only. The use of soap can inhibit full development of the DHA. Never fear, cosmetic surface bronzers will wash away during the first shower. Note: Chlorine can cause premature fading of sunless results.




After Care for Norvell Rapid Express Tan


Shower after 1 hour for a sun-kissed tan, 2 hours for medium tan or 3 hours for a dark tan. Do not exceed 6 hours. IT WILLNOT MAKE YOU DARKER BUT MAKE YOU BRASSY! When showering off express tan for the first time do not use soap or shampoo. This may cause streaking. When you shower off your express tan you will not look tan at first. Do not panic! The color will develop over the next 24 hours.




How can I maintain my tan at home?


It really can't be said enough. Moisturize, moisturize, and moisturize some more! Avoid any product that contains mineral oil. Be sure to read the label because most lotions contain that yucky paraben! To moisturize, maintain and extend your spray tan, we recommend using our Sunless Color Extender ProLong Moisturizer.









Hair Extensions

Am I a good canidate for hair extensions?


Unfortenately extensions are not a "one size fits all" type of service. Being a good candiate for hair extensions is depandant on your hair type, length, condition of your natural hair and your end goal. Not sure if you are a good fit? No worries! We offer complimentary online consultations, book one now. Just go to our "BOOK 24/7 page" Find a service provider that offers extension services (Alexus, Dianne, Jessica) Find the service that says "Extension Consultation". During your consultation, your extension specialist will be able to help dermine if extensions are right for you.




Do you offer consultations?


Yes! In fact they are complimentary AND required before making an appointment for extensions. During your consultation we will discuss your beauty budget and hair goals to determine a starting point. From there we will look at your hair and decide if you are a good fit for hair extensions. If everything is a go, we order your extensions and book your instillation appointment that day! Please note that we require the guest pay for 100% of their hair at time of booking. A $100 non-refundable deposit is also required at time of booking. Your deposit goes towards your extension appointment and will be deducted at time of check out.




Do extensions damage your hair?


Proper application and maintenance of your extensions will keep damage to a minimum. Waiting to far in between re-bond appointmemts can result in tugging, matting and tearing of the hair follicles at the root causing damage. Your extension specialist will go over all of your home care instructions with you, and prebook your next re-bond appointment between 6 and 8 weeks to avoid damage.




How often do you need to move up your extensions?


A move up or "re-bond" as we like to call it, is recommended every 6-8 weeks. This helps prevent too much grow out between your natural hair and extension, which is where the extension has room to twist, matte, tug and damage.




Why do you have to use special products with extensions?


During your first installation appointment we will send you home with our Extension Retail Bundle. This will include a wet brush, Matrix Lengh Goals Shampoo, Conditioner and Detangler. These products are sulfate free. Products with sulfates cause the bonds on your extension to swell - which results in slippage.




Are hair extensions effective for growing purposes?


For those people who wish to grow their hair but have trouble seeing results, tape in extensions will allow full coverage of length and volume while leaving your actual hair alone to allow growth.




Do you require a deposit?


After your hair has been purchased and you make your installment appointment, we do require a non-refundable $100 deposit due at time of booking. This deposit will be deducted from your total service. We accept cash, check or cards.




Why do you require a deposit?


These services are so time consuming and require a specialist. We choose to protect our stylist and you, providing full seriousness and transparency.




Why do you have an extension contract?


This service is an investment of both time and money. To ensure your complete satisfaction we go over a full extension contract with you and talk about each thing before you sign anything. It is necessary we provide a binding contract for you and your stylist to protect your investment.





Brazilian Blowout

What is a Brazilian Blowout?


Brazilian Blowout is the only smoothig treatment asked for by name. Through the use of breakthrough bonding technologies, these customizable smoothing treatments actually improve the condition of the hair by creating a protective protein layer around the hair shaft to elimate frizz and smooth the cuticle.




What makes Brazilian Blowout Professional Smoothing Treatments Different?


CUSTOMIZABLE - keep and define your curls OR go for a sleek and smooth look. GREAT FOR ALL HAIR TYPES - wavy, straight, curly or coily? If you've got frizz, we've got you covered! NO WAITING PERIOD - the minute you leave the salon you can immediately wash your hair, excerise, put it in a pony tail or clip without having to wait days to do so. FINISHED IN THE SALON - in 80 minutes or less you get smooth, frizz-free hair for up to 12 weeks. NO LINE OF DEMARCATION WITH NEW HAIR GROWTH - great for transtioning from Japense straightners, relaxers or keratin treatments.




Who is the best candidate for the Brazilian Blowout?


It has been our experience, that good candidates for the Brazilian Blowout are anyone who has frizzy, damaged or processed hair. We have performed the treatment on every hair type (fine/course/frizzy/curly), as well as hair that has been permed, had another straightening service, or someone who wears extensions. In doing so, we have found that with proper communication and a well considered application, everyone can benefit from the Brazilian Blowout smoothing treatment.




What kind of look will you get from the Brazilian Blowout?


The hair will be left totally frizz-free, shiny, effortlessly manageable and with plenty of body amd bounce. There will still be the option to wear hair curly/wavy (depending on the hair type) and the freedom to blow dry hair smooth and straight in a fraction of the time invested prior to recieving the treatment.




Can I still recieve a Brazilian Blowout if I have hightlights and/or color?


Yes, the Brazilian Blowout will actually improve the health of color-treated/highlighted hair by conditioning the hair while sealing the cuticle for enhanced color, reduced frizz and radiant shine.




Is the Brazilian Blowout going to make my hair straight?


If your hair is wavy, the Brazilian Blowout will make your hair appear smooth and healthy. If your hair is very curly, it will minimize frizz while enhancing the appearance of the natural wave/curl. If you have straight, frizzy hair, this treatment will eliminate frizz and promote radiant shine.




How long does the Brazilian Blowout Last?


The Brazilian Blowout will last for up to 12 weeks if the Acai After-Care Maintenance product line is used. The Brazilian Blowout is a cumulative treatment, in that the more you receive it, the healthier the hair will be and the longer the result will last.




Can you apply the Brazilian Blowout directly on top of other relaxers and strengheners?


Yes. The Brazilian Blowout actually works best on chemically treated hair, and helps to improve the condition of the hair by fortifying each stand with essential amino acids.




Will my hair lose volume if I recieve the Brazilian Blowout?


No, your hair will not lose volume as a result of recieving the Brazilian Blowout. Your hair will maintain its natural volume and you will still recieve great bend and memory when blow-drying and/or using a curling iron.




Can I color my hair the same day I recieve a Brazilian Blowout?


Yes, however, you must color your hair prior to having the Brazilian Blowout smoothing treatment. If you get a Brazilian Blowout and wish to get a color service at a later date, you will need to wait 2 weeks.





554 Main Street, Grand Junction CO 81501

Call OR Text 970-644-5858

poshsalonandboutiquegj@gmail.com

 

Copyright 2020, Posh Salon & Boutique 

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Hours of Operation:

Mon, Thur, Fri 9am-9pm

Tue, Wed 9am-7pm

Saturday 9am-5pm

CLOSED SUNDAYS 

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