Frequently Asked Questions

General

Where is Posh Salon located?
We are located at 554 Main Street in Grand Junction, Colorado. Across the street from Main Street Bagels.
Where should I park?

There is 10 hour parking available on Rood (across from 626 on Rood.)

There is also a parking garage located on Rood Avenue between 4th and 5th street.

Parking is free after 4pm on weekdays and on weekends and holidays.

What forms of payment do you accept?
We accept cash, local check and all major credit cards.
What if I need to cancel my appointment?
No problem! We just ask for 24 hours notice to cancel or reschedule any appointments to avoid a cancellation fee.
What if I'm late to my appointment?
We pride ourselves on providing service to all our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly service you. We will accomodate you if we can, but your service provider may need to reschedule your appointmemt if you are more than 10 minutes late to ensure they have enough time to complete your service to our standards before the next client arrives. In the event we must reschedule, 50% of the booked service charge may be added to the total of your next service.
Why do your stylists charge different prices?

To ensure the growth and career developmemt of our team, we have a level system. All of the menu prices are starting at the listed price. The listed prices are level one sytlists. Price levels are an additional $5 increase per level. Each member of the Posh team is highly trained, licensed, and certified. The higher levels have reached higher goals, received more continuing education hours, and are usually pre-booked several weeks in advance.

Prices may also vary based on the client's thickness and length of hair - to cover time and product usage.

Our promise to you as our guest is that we will ALWAYS discuss the cost before we start creating, no matter what.

We want to accomidate any beauty budget, and will never start your service without going over everything first.

Please feel free to ask exact prices and request levels when scheduling. Prices are subject to change without notice.

Can I bring my child to my appointment?
We love children, of all ages. To ensure their safety and a relaxing experience for all our clients, we ask that your children visit us at Posh only when they have an appointment and are accompanied by an adult.
What is your return policy?
You can exchange product purchases up to 15 days after the purchase date with a receipt. Boutique items may be exchanged or returned for in-store credit within 30 days of purchase with tags attached and recepit. We do not offer refunds or cash back on gift card purchases.
Do you guarantee your services?
YES! If you are unhappy with a service please contact us within 5 days of your appointment. We will gladly fix anything you aren't satisfied with complementary, although we do not offer refunds.
How do i choose the right treatments and products?
We offer complimentary consultations, and can make recommemdations to fit your wants and needs. We are always available to answer your questions.
What can I expect from my service provider during my salon visit?

Your service provider will consult with you prior to the service to find out your goals and prefrences, and can make recommendations if appropriate.

She or he will let you know what to expect and will find out if you have any special needs or concerns.

How does the tipping process work? What is normal?
Our prices do not include gratuities for service providers. Tipping is optional, but if the service meets or exceeds your expectations it is definitely appreciated. The industry standard is 15-20% of your total service fee.
What is your cancelation policy?

Providing outstanding service is the core of our business. Because salon services are reserved especially for you, we ask that you notify us 24 hours in advance to change or cancel appointments without penalty.

Without a 24 hour notice, we will charge a fee of 50% of the price of the cancelled service, and 100% of the service in the event of a "no-show." We thank you in advance for your cooperation and understanding.

What if I have lost my gift card?
Your giftcard is considered the same as cash. It is necessary to keep track of this valuable property.
I have a difficult time explaining the way I want my hair and always leave salons a bit disappointed. What can I do?
We suggest bringing serveral pictures that best illustrate the style and look that you want. It may take several pictures to get the point across but that's okay. Making sure that we maintain clear communication will almost always result in a positive salon experience.

Color Correction

What is a Color Correction Service?

We qualify a color service as Color Correction in these scenarios:

-Hair color is lightened or darkened more than 2 levels.

-Three or more color processing steps are required for end result.

Why do you require a consultation prior to scheduling my color corrective service?
When a major change is desired we prefer a consultation appointment is made prior to scheduling a service. The best way to develop a plan and pricing is to see your hair in person. During this 15 minute appointment we will also discuss alternate options for you and possibly test strand your hair to get a better idea of achievable results. We can also decide what level of stylist is the best fit for your process.
How do you charge for color correction?
We charge by the hour for color correction. We schedule a base time of 2.5 hours then charge in 15 minute increments. During your consultation we wil give you our best estimate of time to achieve your goal. It is important to note that hair can sometimes provide unecpected results causing adjustments to the service time or plan. Color Corrective services are considered "all inclusive" meaning the price includes all steps and treatments throughout the service.
Why is Fantasy Color in the same category as Color Correction?
To achieve fantasy color hair typically has to be pre-lightened considerably before we apply the end result tone. It typically takes multiple lightening processes to achieve and requires treatments to maintain the hair's health. For this reason the service is similar to color correction.
How do you determine the type of correction I will need?
We consider color correction to be "hair surgery" and during your consultation will categorize your process as either mild, medium or major to achieve your goal color. This is an easy way for us to communicate how much work/time/appointments are required for your hair.
Why do you require a deposit for color correction?
We require a 50% deposit paid at the time of booking to reserve your color correction appointmemt. We are scheduling out a considerable amount of time for this type of service and last minute cancellations result in a loss of income to our stylists. The deposit ensures you are committed to the process. Deposits are non-refundable under 48 hours to the appointment. Deposits are 100% refundable 48 hours before the scheduled appointment.
Will I achieve my goal hair color in one appointment?
It depends on the health of your hair and how many steps are involved in your process. Our intention is to maintain the integrity of your hair through every step of your color correction service. Thereforee it may require multiple appointments to achieve your goal and keep your hair healthy.
Once I achieve my goal what can I do to maintain it?
Follow the advice of your stylist. The proper hair care products are a must to maintain your color and the health of your hair. Follow up services may be required to maintain the tone of your color.

Color

What is "Sombre"?"
Posh Salon offers an array of services in a variety of Bridal Packages. We offer hair, make-up, nails, and wax services for you and your bridesmaids. You can even add lash extensions, airbrush tans or pedicures to complete your day of look.
What is "Ombre"?"
Ombre has quickly become an extremely popular hair trend, and it looks like it is here to stay! Ombre is when a darker shade at the base seamlessly transitions to a lighter color at the ends of the hair. This transition usually begins about halfway throught the hair and has little to no highlight at the root. The desired goal is a natural look and low maintenance, and can be either very bold or very subtle. This look can be achieved through balayage or with foils, and price varies from $75-$150
What are "babylights"?"
The concept of babylighting is the creation of super fine highlights that disappear into the hair resulting in soft, multi-dimensional color. Not every quests loves the rooty look achieved with balayage, and babylights are perfect for those who prefer subtle, sun-kissed highlights that melt naturally into the base, much like the natural highlights you had as a kid. This look is typically achieved using many tiny section foils, though this does take longerand ranges from $120-$200
What will color melting do for my hair?
Color melting is a technique used to transition, or "melt". one shade of color into another. For optimum color melting, your stylist will generally select three colors in the same color family which will overlap each other to create a perfectly blended look, making it difficult to tell where the colors begin or end going from dark to light or light to dark. Pricing varies from $90-$150 depending on the amount of colors desired amd the amount of hair you have.
From Ombre to Sombre, baby lights to balayage, how do I know what's right for me?"
The first question when changing your look is "What do I want my hair to look like?" During your complimentary color consultation, talk to your colorist, bring pictures of looks you like, and discuss your hair color history. Knowing what you've had done to your hair in the past and asking about maintenance will help you and your service provider find the technique and look that will be best for you and your hair.
What will foiling do for my hair?
Foiling is a very traditional way to achieve highlights and dimension in your hair. Small sections of hair are placed in a foil to seperate it from the remaining hair. There are many options with foils, from the most subtle highlights to big, boild panels. You can add a little or a lot depending on the effect you are trying to achieve. Price typically varies from $75 to $150. See your colorist for a consultation to determine if foils are the right option for you.
What will a Balayage do for my hair?
The term "balayage" refers to a french hair color technique that means "to sweep". It is a freehand painting technique that can be used to create many different results. It can add dimension to darker shades of hair, used for blonding or highlighting, or even create looks like the ever popular Ombre. Balayage is the latest way to create dimension in the hair similar to foils or highlighting while allowing the stylist maximum freedom to place highlights wherever they are needed. The benefits of Balayage include beautiful, dimensional color without any harsh lines or "grow-out". This is a very advance technique and a specialty to many of our stylists. The cost of a Balayage service typically ranges from $100 to $200 depending on the length and density of your hair as well as the desired effect. A balayage can be time consuming, and may take anywhere from 1-4 hours.
How long will my color last?
Maximum results in color protection require a color care regimen, including the hair care products you use after color. Our shampoos are formulated to lock in ad preserve your color while gently, yet effectively cleaning and conditioning your hair.

Nails

What's the difference between Acrylics and Hard Gels?

Both acrylics and hard gels can be made to match the shape of your nail, or extend it.

We only offer Hard Gel at Posh, all of our nail techs are drill certified and highly trained in all aspects of nail care.

Gel nails have a more natural look with a glossy finishi. Unlike acrylics, if the nails are prepped properly, there is no damage to the nail bed.

We sculpt all of our enhancements so each set is custom to our client, no tips are used in our full sets. This prevents the nails from breaking and looking to bulky.

Some of the advantages of hard gel vs. acrylic are

  • Natural, glossy, freshly-manicured look

  • Lasts for over 4 weeks, depending on how you care for your enhancements

  • Cures in seconds under the LED light

  • More flexible than acrylic nails

  • Easier to remove

  • Odor free, unlike acrylic

Check out our Blog for more info on this topic!

How long should my gel polish, gel rebase or gel full set last?"
We use young nails, a company down in California. They gaurentee their products 14 days, and so do we! Although, if you take care of your nails we have clients that have gone as long as 7 weeks (by accident) without any lifting!
Will Gel Extensions or gel polish damage my nails?
No! If you have your extensions professionaly applied and professionally maintained and removed there should be no damage to your nail plate. It goes without saying, picking or pulling off your gel polish or extension with cause damage to your nails. Professional technicians like those at Posh Salon will use the correct, branded, high quality products to apply and remove your nail extensions or gel polish.
How is gel polish or hard gel overlays/extensions removed?

Gel polish is very difficult to remove with standard nail polish remover and if you peel it off it can damage your nail so it is always advisable to book in for professional removal with our Express Manicure.

Hard gel does not soak off period. We like to remove as much of the product as we can with an e-file, and then hand file the rest, finish it off with an Express Manicure.

*All of our nail tech are Colorado e-file certified and train.

Why should I use cuticle oil?
Cuticle oil is something our team just can't get enough of! Not only does it smell heavenly, but it keeps your nails and the skin around them in tip-top condition. It intensively moisturises and leaves the nail bed very healthy, which enourages your nails to grow. Nail plates can get very dehydrated easily, but cuticle oil application is such an easy way to avoid this, leaving beautiful healthy nails!

Bridal

Can I recieve my services on-site on the day of my wedding?
Absolutely! Our stylist will be happy to travel to you on the day of your wedding. You'll want to inquire about "The On-Site Bride". This package includes a $100 per stylist travel fee and mileage cost for any events 20 miles or more away from Posh Salon.
How early do I need to book?

We encourage you to book as early as possible - wheather that is a year in advance, or a couple months. We will do whatever we can to fulfill your needs, but we can accomodate you best when we have plenty of time before the big day! No amount of advance notice is too much, but rather it is that extra assurance that you will be our priority for your wedding day. We do ask that you try and book at least 30 days in advance.

Please email Kayla our bridal coordinator: bridal@poshsalonandboutique.com for more information or to reserve your day.

What are my payment options?
We ask that you pay a 50% deposit to hold your bridal services, and we can accept the balance at any time on or before the day of your wedding. If you find yourself needing to cancel your services, you may do so for a full refund of the deposit amount when canceling at least 14 days in advance. Guests canceling after this point will not receive a deposit refund.
Is there anything I need to know for when I come in to receive swervices on the day of my wedding?
On the day of the wedding, all guests should arrive wearing a button-up or very wide necked shirt. Please wash and dry your hair the night before the appointment. Unless otherwise scheduled, stylists do not allot time for a shampoo/blow-dry. Please arrive with a clean, bare face if you will be receiving a make-up application. Be sure to arrive 10 minutes early to allow for check-in time. We don't want anyone to feel rushed or receive a shortened service!
I'm starting to plan for my wedding. What services can I receive from Posh Salon to prepare for my big day?
Posh Salon offers an array of services in a variety of Bridal Packages. We offer hair, make-up, nails, and wax services for you and your bridesmaids. You can even add lash extensions, airbrush tans or pedicures to complete your day of look.