Guest Experience Team Member Job in Grand Junction, CO

Guest Experience Team Member

Salon Hiring Guest Experience Team Member in Grand Junction, CO Posh Salon & Boutique

Position Overview

Posh Salon and Boutique is looking for a warm, organized, and service-minded Guest Experience Team Member to help create a welcoming and seamless visit for every guest. This role is ideal for someone who enjoys connecting with people, managing details, supporting a busy salon team, and helping guests feel cared for from the moment they arrive through the end of their appointment.

You May Be a Great Fit If You:

  • Naturally create a friendly and welcoming atmosphere
  • Enjoy helping guests in person, over the phone, and through digital communication
  • Are organized, dependable, and comfortable managing multiple priorities
  • Communicate clearly and professionally with guests and team members
  • Pay close attention to scheduling details, timing, and guest needs
  • Feel confident recommending salon services, professional products, and boutique items
  • Stay calm, positive, and solutions-focused in a fast-paced environment
  • Want to be part of a collaborative beauty team

Responsibilities May Include:

  • Welcoming guests and assisting with check-in and checkout
  • Answering phone calls, messages, and appointment inquiries
  • Scheduling, confirming, rescheduling, and managing salon appointments
  • Helping guests select the right services and connect with the appropriate team member
  • Processing payments, gift cards, product purchases, and boutique sales
  • Educating guests about salon offerings, policies, promotions, and rebooking
  • Maintaining a polished, organized, and guest-ready reception and retail area
  • Restocking displays and helping keep salon, product, and boutique areas presentable
  • Addressing guest questions or concerns with professionalism and care
  • Supporting salon standards, team communication, and the overall guest experience

Why Work at Posh Salon & Boutique

Find Your Place in Our Community

Growth-Focused Environment

Whether you are newer to the industry or ready for your next chapter, Posh is designed to support growth. Our team values education, mentorship, leadership development, and helping beauty professionals build careers they can feel proud of.

Master’s Academy Support

For emerging stylists, our Master’s Academy training program creates opportunities to gain real salon experience, build confidence, and continue developing technical and guest-service skills in a supportive environment.

A Full-Service
Salon Experience

Posh offers haircuts, color, blonding and lightening, extensions, styling, treatments, head spa rituals, nails, bridal beauty, brows, lashes, waxing, retail, and boutique shopping. That variety gives team members the opportunity to work inside a dynamic salon environment with many ways to grow.

A Brand Guests Trust

Posh has grown from a small studio into a recognized salon and boutique because of consistent care, strong service, and a guest experience people remember. Joining Posh means becoming part of a brand with history, momentum, and big heart

A Team That
Works Together

We believe the best salon teams are built on collaboration, not competition. At Posh, service providers, guest experience team members, leadership, and support staff all play a role in creating a smooth, welcoming visit for every guest.

A Downtown
Grand Junction Location

Our Main Street salon places you in the heart of Downtown Grand Junction, surrounded by local businesses, restaurants, shopping, and community energy.

Apply Now